COVID-19 Operational Plan Template

This template outlines the general COVID-19 specific policies and procedures that businesses and services must have in place to operate under the updated Public Health Order issued May 1, 2020. Each phase of Renew PEI Together, beginning May 1st, includes a further relaxation of restrictions for business allowed to operate, but still includes the same general principles outlined in this template.

Name of Business:  South Shore Actiplex                       Civic Address: 20591 TCH; Crapaud, PE 

Owner/Manager Name: Rink (Gordie Cameron) Gym (Paula Sark)               Signature:  Gordie (393-4820); Paula (393-8698)   Email:

Date:  Sept 14, 2020

1) Social Distancing


Measures used to maintain social distancing


Steps taken to ensure minimal interaction of people.  (2 metres separation)

Between employees

Only 1-3 staff on at any onetime and all would be working in different locations. They are expected to maintain a 6 ft. distance

At the start and end of each shift employees that share a work space are expected to sanitize the space. (Zamboni Room, Canteen, office, gym desk )


Between Clients General all areas

There will be a separate Entrance and Exit into our main building to lead into our Lobby and a separate Entrance and Exit door into our Arena which will ensure the 6 ft distancing.

Gym: The entrance/exit to gym is inside main door to building.

All hallways and spaces will be marked with 6 ft. spacing marks so people realize the distance required. These areas are marked as two-way traffic areas and users will be moved through the location to ensure that only one group is in the area at one time.  

All dressing rooms, washrooms, office will be marked with maximum number of people allowed in to maintain 6 ft distancing.

Arena Staff will be on site during times where the numbers in whole building are expected to be over 50 people. To ensure all groups are respecting social distancing.    No Spectators until further notice.

All our garbage bins are no touch.

Gym: We have signage and floor decals reminding everyone about keeping 6 feet apart.  In the class area we have tapped off several 7 foot areas with equipment to keep participants apart.  We also have separated our cardio equipment and moved some to the outer parts of the gym to help open up the space.  Only 2 people are allowed in our locker/washroom at a time.  Members are encouraged to come dressed and ready to work out and leave gym without showering.  We do have 1 shower open in each locker room.  On stairway only one person is allowed at a time. We have set up a door chime at the bottom of stairs and when they are coming up they must ring it to let people know they are, when leaving they must yell coming down so no one will meet on stairs.  There are only 15 people allowed in our gym at a time, this includes 1-2 staff members. 

Signage in the building: Notice on the Front door excluding people who are sick or should be self-isolating, directional signage, all two- way traffic areas are marked and all chairs removed, wash hands signage in all the washrooms, facility rules are posted, signage about cleaning equipment expectations, coughing and sneezing etiquette.



Markings will be placed on floors to give direction for two-way traffic and direction to dressing rooms.

All users must bring a personal water bottle that is labeled with their full name.  No sharing of water bottles We have no water drinking stations. 

Rooms are marked with the max number for the area to assist in maintaining the 6 ft distance. 

Arena groups


On the ice will be limited to a maximum of 28 people by using two joining dressing rooms Group in the dressing room preparing to go on the ice will be limited to 25 people 3 coaching staff will use referee room.  Youth will be encouraged to come dressed to the facility only to change into skates. Coaching staff that must assist in the tying of skates must wear a nonmedical cloth mask. During this process. Groups will be allowed to scrimmage within their group on 28 people on the ice with no checking and limited incidental contact. (including coaches).

Dressing Room Group will be limited to 25 people in the dressing rooms preparing to go on to the ice surface. Coaches come dressed and will use the ref’s room.  Any users over the 25 would need to come to the facility dressed with skate guards on.

Arena Groups

Entrance Group to arrive 30 minutes prior and must be in the dressing room 15 minutes before ice time prior to group coming off the ice.   Exit Stay in room to change for 15 minutes and then exit when next group is on the ice. They must then exit the building. It is the responsibility of the coaches to see that this is enforced and the players don’t leave before this time.  All rooms will be cleaned and sanitized prior to next user.  

 No showers will be available. 


Arena users will use the washroom in the Arena public washroom or in the dressing room both which have a hand washing sink.

Arena Contact Tracing:  will be done at the time of booking so no group is stopping in the lobby area signing in. It is the responsibility of the teams to have contact tracing information before their scheduled times and submit a copy to Arena office.  Any changes MUST be emailed to the arena.

User must bring personal sports equipment to be used in the arena. The user should clean the equipment following use in the building. Any borrowed equipment will be cleaned and disinfected by user group following use.



Benches will be cleaned by the group leaving and coming to the ice. Arena staff will clean at the end of each day. 


Elevator uses a keyed system and will be limited to one member/family group at a time. (to 2nd floor weight room and track) These users will be permitted to exit through the Lobby.


Between employees and


Staff will clean spaces respecting the same social distance rules of 6 ft. and all marking on the floor. 

Staff will be on site during all operating hours and checking locations for social distancing. 

Mask (non-medical cloth mask each staff has their own mask) will be used when 6ft distancing cannot be maintained and staff will wash hand several locations available or use hand sanitizer available in several Locations (gloves will be available but we will encourage hand washing) for staff should physical distancing not be able to be maintained. 


Gym: We have installed a plexiglass guard at our counter to separate the employee and members.  The staff will be told to keep 6 ft apart and there is a mask available if they can’t. 


Gym:  If training a client, we both will wear a mask if the 6ft distancing isn’t possible.


1. Gathering Limits per Area 



# of Individuals 

Separation and Washrooms 

Arena off ice 

28 people 

Players ; 25 players, 3 coaches. 

Two dressing rooms will join to one group on the ice for a total of 25 and each Dressing room has a washroom.  Players coming dressed will use the arena public washrooms. 

Coach will be able to stand at the door to address players and still


3 coaches in ref room


maintain 6ft distance. 

Arena Ice Surface  

28 people 

Max 25 players,    3 coaches dressed


Group will move from a dressing room to the ice and back to the same dressing room as indicated above. Rooms will be cleaned and disinfected between each group.  Only one group will be in the common areas at a time. 

Refs Room 


3 people 



Coaches using these rooms will be responsible to clean prior to and follow use of the area.  They will use the public washroom to wash hands.  Any people going on with a two group in a row will be expected to maintain 6ft distance or they must wear a non-medical mask. 


2. Policy for Exclusion of Employees Requiring Self-Isolation


 Prior to beginning work each day, every employee must sign and date the designated form with the following statement: will be set up for staff at each work station. 

“I declare by signing this sheet/form that I have not been outside of the bubble for PEI within the last 14 days and am not required to self-isolate.”

3. Illness/Exclusion Policy



Prior to beginning work each day, every employee must sign and date the designated form with the following statement: 

“I declare by signing this sheet/form that I have not been  self-monitor for symptoms and will report any symptoms of Covid -19 or possible exposure to the General Manager or designate immediately “.   

The following procedure should be followed if any change in your condition.  

  • Any staff member developing symptoms of COVID-19 at work must immediately perform hand hygiene, report to manager, avoid contact with staff and leave as soon as it is safe to do so. Call 811 to arrange testing for Covid19.
  • Symptomatic staff will be required to self-isolate until tested for COVID-19 and the results are confirmed.
  • If the test results are negative for COVID-19 but the staff member remains ill and/or symptomatic, they should remain on sick leave.

Symptoms of COVID-19 include:

  • cough (new or exacerbated chronic)
  • headache
  • fever/chills           sore throat
  • marked fatigue
  • sneezing
  • congestion
  • body aches
  • runny nose


4. Enhanced Cleaning and Disinfection of Shared Areas and Surfaces


Cleaning products will remove visible soil and/or dirt from surfaces.  Disinfecting products are used to destroy bacteria and viruses.

Cleaning product

Avmor EP 70

Mixing instructions

2.25 tsp to 24 oz water



Disinfecting product

Avmor Basix Neutral Disinfectant

Mixing instructions

3 ml per 24 oz water


Cleaning – Location



Disinfecting - Location


Arena: Floors Dressing Rooms



Arena: Door Handles

2 x daily

Arena: Canteen

Closed at this time.


Arena: Light Switches

Motion sensors

No touching

Arena: Door handles



Arena: Washrooms

2 x daily

Arena: Stands

After each use


Arena dressing room

After each use

Arena: Dressing Rooms



Arena Benches(players)

After each use

Arena: Washrooms



Gym: Weight equipment and

Touch Surfaces

2 X daily

Gym: Weight Room 



 Gym: Washrooms/Locker Room

2 x Daily

Gym: floors washroom & entry way

At Closing


 Gym: Hand rail to 2nd Floor 

2 X daily

Gym: Washrooms/Locker rooms



 Gym: Door handles, Counters

Multiple times per day

Gym: Shoe changing area



Gym: Shoe Changing area Chairs 

2 X daily

Gym: Door Handles



Gym: Pens, sign in area

Multiple times per day




Gym: Light Switches

2 x Daily











Arena Washroom 





Arena Stands 



Gym: Members are told to disinfect equipment before and after use.








5. Hand Washing /Sanitizer Stations 



We all have to do our part to prevent the spread of illness.  We know that practicing good hygiene is an essential part of preventing the spread of COVID-19.  To protect yourself and others from getting sick, take the following precautions:

  • wash your hands often (in addition to routine times such as after using the washroom, before eating, when handling food for the public),
  • cough/sneeze into your elbow or tissue and throw away,
  • avoid touching your eyes, nose and mouth with your hands,
  • use alcohol-based hand sanitizer if soap and water are not readily available.


Hand Washing Stations



-Hand wash Canteen  

-Hand wash public washroom 

-Hand wash dressing rooms

Gym: Washrooms


-Hand wash all 6 Arena Dressing rooms 

-Hand wash public washroom in the Arena

Gym: Washrooms








Hand Sanitizer Stations







Arena inside the main door

Wall in Lobby

Zamboni room 


Gym: Behind counter, multiple stations set up around gym


Arena inside the main door

Wall in Lobby  

Gym: Sign in desk, entry way to gym, multiple stations set up around gym.



Note: This template has been developed as a guide to help businesses develop a COVID-19 specific operational plan as required under the Public Health Order issued on May 1, 2020. It encompasses the criteria that must be part of the required plan.  This template may be adopted by many simple businesses, but is not intended to fit all operations.  Industries and associations are encouraged and expected to develop plans relevant to their industry.  Those may be submitted to for review.  All businesses must maintain a copy of their plan on site for an inspector to review at any time the business is in operation.  





Update on South Shore Actiplex Fitness Centre: as of March 15th

We have had to make the difficult decision to close the fitness centre due to the uncertainty surrounding the spread of COVID-19.  Future updates will be made once determined.    We have been watching all the Public Health announcements and feel this is the best decision to do our part in keeping our members and staff safe.  Memberships will be put on hold. Thank you for understanding, stay safe everyone.




 South Shore Actiplex           March 14, 2020

                                      Regarding COVID-19, the South Shore Actiplex members, users and visitors, please take notice of the below:

The South Shore Actiplex hockey rink as of Sunday, March 15th will be shut down for the season.

The South Shore Actiplex fitness centre is still open as of today, the board has agreed that anyone who wishes to suspend their membership for up to 8 weeks please let Paula know at 902-658-2885.

We have always had a cleaning procedure that we keep on top of but with this new virus we have stepped up our sanitizing and cleaning for a safer environment for all.

Fitness members have always been asked to wipe down equipment after use, but now it is more important to be diligent with this procedure and staff will be sanitizing surfaces on a regular basis.

 Please wash your hands and sanitize when you enter and leave.  Spray our sanitizer and wipe down everything you use.

If you are sick please stay home.

 If you have traveled outside the country we are asking you to self-quarantine for 14 days before returning to our facility.

Cover your coughs or sneezes with a Kleenex or your sleeve.

 This situation subject to change as we follow information from public health authorities.     We thank you for your patience.






   Walking Track sponsor Month: March

Central Region Sport & Recreation Council


If you are a business and would like to sponsor our walking track please call Paula at 658-2885.


 Friday at 7:00 pm - 9:00 pm

Crapaud Curling Club

Pre-selling tickets at club, gym and Harveys during business hours. You don't have to be there to win.


In aid of South Shore Actiplex, Curling Club and the  Crapaud Hall

Start your journey today, let me help, call Paula at GYM 658-2885.

Rink # 902-658-2445



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Non  Winner!!!

Ticket # 269 never played $ 178.00 goes to next week















Contact Info

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South Shore Actiplex
20591 Trans Canada Highway
PO Box 17
Crapaud, PE
C0A 1J0

Hockey Rink/Fax: (902) 658-2445

Fitness Centre (902) 658-2885